How can I change my in-game avatar?

You can change your avatar by tapping on your profile picture at the top left of the main screen. This will open your Profile page, where yo...

How can I change my name?

Tap your profile picture on the main screen to open your Profile. Next to your name, you'll see a green pencil icon. Tap it to open the "Nam...

How do I save my progress?

To keep your detective work safe, you can link your game to a Facebook, Google or Apple account. On your Settings page, simply tap the "SAVE...

I lost my progress.

If you connected to Facebook/Google/Apple ID within Clue Chase, you can connect to the same Facebook/Google/Apple ID account and keep playin...

What is my User ID and where can I find it?

Your User ID is a unique identifier that helps our support team assist you. You can find it by tapping the gear icon to open the Settings me...

How do I transfer my progress to a new device?

You can transfer your game progress from one device to another by connecting the game on the new device to the same Facebook/Google/Apple ID...

Can I play the game on two devices at the same time?

If you sign in with the same personal account (Apple, Google or Facebook) on two devices, you can load your game data that is stored on our ...

How to switch language?

Clue Chase uses the language setting of your device!However, you can still change your game's language through settings menu in game.

I want to delete my account.

As a Clue Chase player, you have the right to request the deletion of all information we hold about your game account. Please note that dele...

What are the device requirements?

Clue Chase requires a device running iOS 13.0 or later or Android 7.0 or later. A stable internet connection is also required to play.