What can I buy in the game?

You can purchase Dice Rolls and Coins from our in-game Shop. The Shop can be accessed by tapping the store icon on the main screen. You can ...

I made a purchase but didn't receive my items. What should I do?

We're sorry to hear that! First, please try completely closing and restarting the game. If your items still don't appear, contact our suppor...

I can't make a purchase - iOS

There can be various reasons as to why a purchase fails, so please check the information below to resolve the issue:1. Check if there are an...

I can't make a purchase - Android

You can use the following link to learn how to resolve issues with purchases on your Google account here.

How do I pay for my purchases?

Purchases are processed by your app store, so you should use a payment method supported by that store.You can learn more about accepted paym...

I didn't make a purchase but I received a receipt from Apple.

Apple receipts are sent at a later date from the time the purchase was made, and also combines multiple purchases into one receipt.You can c...

How can I remove my credit card/payment method?

Purchases are processed by your app store, so you can edit your payment information on your Google/Apple account!You can learn more about ho...

How to avoid accidental purchases?

Clue Chase is a free to play game, however, you can still buy in-game items by using real money. If you don't want to make accidental purcha...

Where can I find my purchase history?

Purchases are processed by your app store, you can check out the following links for more information:Apple AppStoreGoogle PlayStore

Do I have to spend money to play Clue Chase

Clue Chase is free to play game, and you can enjoy all mysteries without spending any money.

My child accidentally made a purchase, can I file a dispute?

If your child has made an accidental purchase in Clue Chase and you would like to receive a refund, please contact our support team via the ...

How can I receive a refund for a purchase?

If you have made a purchase in Clue Chase that you would like to dispute, please contact our support team via the Support button in the Sett...