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Troubleshooting
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My game keeps crashing or won't load.
We're sorry you're experiencing trouble! Technical issues can often be fixed with these steps:1. Check Your Connection: Make sure you are on...
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How can I turn the music and sound effects on or off?
You can adjust your audio settings by tapping the gear icon on the main screen. In the Settings menu, you can toggle the sliders for Music a...
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How to change my notifications settings?
Go to your device’s Settings, find Clue Chase in the app list, and turn notifications on or off.You can also toggle notifications in your ga...
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Where is the Support button?
You can find the Support button in the in-game Settings menu. Tap the gear icon on the main screen to open Settings.
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How to take a screenshot? - iOS
Here's a small guide on how to take a screenshot:1) Display anything you want to snap on your screen.2) Press the Side Button and the Volume...
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How can I send a screenshot or video to support team?
If you're having a hard time fully explaining the issue(s) you're experiencing in the game, you can send us screenshots or videos. To do thi...
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