Connectivity issues can sometimes lead to delays of your purchased items. If your internet connection is stable, you could try to restart the game.
If you still haven't received the items, please contact us and provide the corresponding purchase receipt. Our team will help you as soon as possible.
Here's how to find your purchase receipt:
Google:
- Visit pay.google.com
- Sign in with your Google account.
- On the left, click Activity.
- To get your receipt, select an order.
Apple:
-Login to your Apple Store and tap on the icon in the upper right of your screen.
-Tap your Apple account and choose the purchase record.
-Choose the purchase receipt you want to get.