How can I buy coins?

Need more Coins?Tap the "+" button on the side of your Coins balanceChoose the amount or bundle you want to purchaseProceed through the Appl...

My account was charged but I didn't get the coins/items

Connectivity issues can sometimes lead to delays of your purchased items. If your internet connection is stable, you could try to restart th...

I can't make a purchase - iOS

There can be various reasons as to why a purchase fails, so please check the information below to resolve the issue:1. Check if there are an...

I can't make a purchase - Android

You can use the following link to learn how to resolve issues with purchases on your Google account here.

I made a purchase but I didn't get the whole amount

When you do not have enough coins to spend on lives, extra moves, or boosters, a pop-up will appear prompting you to purchase more coins. If...

How do I pay for my purchases?

Purchases are processed by your app store, so you should use a payment method supported by that store.You can learn more about accepted paym...

I didn't make a purchase but I received a receipt from Apple

Apple receipts are sent at a later date from the time the purchase was made, and also combines multiple purchases into one receipt.You can c...

How can I remove my credit card/payment method?

Purchases are processed by your app store, so you can edit your payment information on your Google/Apple account!You can learn more about ho...

How to avoid accidental purchases?

Fiona's Farm is a free to play game, however, you can still buy in-game items by using real money. If you don't want to make accidental purc...

Where can I find my purchase history?

Purchases are processed by your app store, you can check out the following links for more information:Apple AppStoreGoogle PlayStore

Do I have to spend money to play Fiona's Farm?

"Fiona's Farm" is a free to play game and all levels and adventures can be completed without spending any money.

My child accidentally made a purchase, can I file a dispute?

If your child has made an accidental purchase in Fiona's Farm and you would like to receive a refund, please get in touch with us by using t...

How can I receive a refund for a purchase?

If you have made a purchase in Fiona's Farm that you would like to dispute, please get in touch with us by using the “Contact Us” button.

Why do other players have lower in-game purchase prices?

We set the same prices for all the players, but depending on the country, operating system on the device (Android / iOS), the final price ma...