Connectivity issues can sometimes lead to delays of your purchased items. If your internet connection is stable, you could try to restart the game.
If you still haven't received the items, please contact us and provide the corresponding purchase receipt. Our team will help you as soon as possible.
Here's how to find your purchase receipt:
Google:
- Visit pay.google.com
- Sign in with your Google account.
- On the left, click Activity.
- To get your receipt, select an order.