How can I buy coins?

Need more Coins?Tap the "+" button on the side of your Coins balance Choose the amount or bundle you want to purchaseProceed through the Goo...

My account was charged but I didn't get the coins/items

Connectivity issues can sometimes lead to delays of your purchased items. If your internet connection is stable, you could try to restart th...

I can't make a purchase - Android

You can use the following link to learn how to resolve issues with purchases on your Google account here.

I made a purchase but I didn't get the whole amount

When you do not have enough coins to spend on lives, extra moves, or boosters, a pop-up will appear prompting you to purchase more coins. If...

How do I pay for my purchases?

Purchases are processed by your app store, so you should use a payment method supported by that store. You can learn more about accepte...

How can I remove my credit card/payment method?

Purchases are processed by your app store, so you can edit your payment information on your Google account! You can learn more about ho...

Where can I find my purchase history?

Purchases are processed by your app store, you can check out the following links for more information:Google PlayStore

My child accidentally made a purchase, can I file a dispute?

If your child has made an accidental purchase in Mystery Trail and you would like to receive a refund, please get in touch with us by using ...

How can I receive a refund for a purchase?

If you have made a purchase in Mystery Trail that you would like to dispute, please get in touch with us by using the “Contact Us” button.