I don't want notifications

In order to disable notifications, you can go to the settings of your device and turn off the notifications for Mystery Trail. This way, you...

How can I play the game in Landscape mode?

Unfortunately, it is not possible to play Mystery Trail in Landscape mode at this time.

How can I exit the game?

Unfortunately, there is not a physical back button on some Android devices. If your device does not have a physical back button, you can swi...

I bought extra moves but additional coins were taken, why is that?

Each time you spend coins on extra moves on the same level, the cost goes up! It costs 900 coins for the first time, 1900 coins for the seco...

Where is the Contact Us button?

The Contact Us button looks like a chat bubble in the top right of this FAQ.

Game freezes or crashes

If your game freezes or crashes frequently, please try the following:- Download the latest version of the game through Google Play.- Make su...

How can I send a screenshot or video to support team?

If you're having a hard time fully explaining the issue(s) you're experiencing in the game, you can send us screenshots or videos. To do thi...

How can I enable/disable sound and music?

Tap on the “Settings” button on the home screen and you will be able to enable/disable sound and music by tapping on the Music or Sound butt...